SITA Policies

Terms and Conditions:
Visa: USA Citizens do not need a visa to travel to the European Union.  Foreign persons traveling to EU must ensure that the validity of their passport is not less than 6 months from the date of return, to enter the country.
Airfares / Taxes (If Included): Based on current fares and subject to change without notice UNTIL TICKETED. Airfares are based on the current lowest fare, and subject to availability of the applicable class of service. It may be necessary to requote a fare at the time of booking, depending on availability. At time of final payment, please check for any applicable increase in taxes and fuel surcharges. Airfares are subject to different rules and cancellation fees. Some airfares may be non-refundable once ticketed. Details will be provided on request.
Inoculations: We recommend that you contact your doctor for questions regarding country-specific health counseling.
Tour Reservations: We are holding all the land arrangements confirmed. A deposit of $1000 per person is required in order to hold the space. Of this $700 per person is non-refundable if cancelled 90 days prior to departure. Airfares are based on instant purchase and the rules as applied by the airline will be applicable. Final payment for the land arrangements is due 90 days prior to departure. The deposit paid for the land will be adjusted against final payment.
Payments: SITA accepts tour payments by check and/or by Visa, Mastercard, American Express & Discover credit cards. We do not accept 3rd party credit cards. You may pay the deposit and final payment for the land arrangements at the following link: https://sitatours.net/ccpayment/
Cancellation policy: Due to the special nature of the programs, suppliers impose rigid cancellation fees; please be aware that SITA has no control over such fees and cannot make any exceptions to these charges.
Note: Cancellation/s will be effective when written notice is received either via EMAIL or via letter at SITA’s corporate headquarters in Encino, California. If a cancellation is received after SITA is in possession of the initial deposit, but more than 90 days prior to departure, the cancellation fee incurred will be $350 per person. If cancellation is received between 89 and 60 days prior to departure the fee incurred will be 50% of the entire tour price. NO REFUNDS whatsoever will be made for cancellations received within the last 60 days prior to departure. Airfares are subject to different rules and cancellation fees; some may be non-refundable. Details will be provided at the time of booking. To protect against cancellation charges, we strongly recommend purchasing Travel Insurance including Cancellation Protection and Travel Interruption (see Insurance clause).
Tour documents: Invoice, personal information forms and necessary visa information will be sent on receipt of deposit. Final tour documents including day-by-day itinerary, hotel listing, air tickets & vouchers are sent between 20 – 10 days prior to departure.

SITA World Tours
Corporate Headquarters: 16250 Ventura Blvd, Ste 300,
Encino, CA 91436
Tel: 800.421.5643 Fax: 818.990.9762
Website: www.sitatours.com E-Mail sitatours@sitatours.com